Providing quality service and retaining clients is critical to the success of any freelancer or design agency. In this post we’ll look at ten common causes for clients leaving designers. The intent is to provide some clear examples of things that should be avoided if you want to keep your clients happy.
1. Don’t Provide Quality Work
Clients will always have a certain expectation in terms of quality of work. It might seem that these expectations will correspond to their budget (high budget = high quality, low budget = low quality), but this is not always the case. Failing to live up to the quality expectations of a client can lead to a lack of repeat business, no referral business, and even the loss of a client before a project is completed.Read More