Comments on: Foundations of Customer Service for Freelance Designers Articles and Resources for Web Designers Tue, 20 Sep 2011 17:54:12 +0000 hourly 1 By: lv Wed, 04 Aug 2010 07:31:47 +0000 good job

By: Steve Sun, 10 Jan 2010 16:19:32 +0000 Good list Steven.

By my 2nd freelance job, I learned how important #1 and #2 are, and they were raving about me by the time the site went live.

By: Steven Snell Sat, 09 Jan 2010 14:03:53 +0000 Justin,
Good point. Thanks!

Yeah, I would agree with you that prior customer service is not necessary and can be learned. As someone who never worked in customer service though I could see where it would be helpful. Generally it’s just treating clients the way you would like to be treated in their shoes, while of course still respecting yourself and your own time.

Thanks for your feedback. The article was written based on my own experience, so it’s always good to hear that someone else agrees with me based on their experience.

By: Stephan Sat, 09 Jan 2010 11:52:29 +0000 Very useful article THANKS