10-Step Plan to Handle Client Crisis Situations
By Steven Snell | Published November 12th, 2009 in NewsWeb sites are intricate platforms with many moving parts. Every time I develop and launch a new one, my biggest fear is getting the dreaded client phone call that something isn’t working. We all have that fear. It’s our baby and it’s also a vital tool for the client. Any failure could have potentially devastating consequences. This is my 10-step action plan that I try to follow every time a client crisis situation arises.
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