There are a lot of factors that play a role in determining the success of a freelance web designer. Obviously, design ability and technical skills are needed, but other factors like customer service, marketing, networking, and work ethic will have a significant influence. In this article we’ll take a look at customer service as it applies to freelance designers.
Providing high-quality customer service can at times be frustrating for freelancers, but taking good care of your clients is critical for client retention and for encouraging word-of-mouth referrals. Here we will look at 10 aspects that should be considered by freelancers who aspire to provide a high level of customer service.
David Airey is a very talented graphic designer and logo designer and he recently published a book Logo Design Love that is “a guide to creating iconic brand identities.” I’ve followed David through his blog for a few years now and I’ve always had a great deal of respect for his work. I recently had a chance to take a look at his book (I haven’t had the chance to read the whole thing yet, but what I have read is very good), and I thought it would be interesting to interview David about his work and the process of writing the book.
While there are a lot of powerful and feature-rich content management systems available to choose from, designers often have the need to work on small sites for clients that may only have use for a fraction of the features offered by the CMS. In theses cases the ideal solution is to use a simple CMS that may offer limited features, but will be easier for clients to use.
If you’re finding that some of your clients are confused by extra options, consider finding a CMS that has been created specifically for smaller projects with simplicity in mind. In this post we’ll look at 13 options that are available. All of these CMSs should make it easy for you to set up the site, and easy for the clients to manage content.
GetSimple claims to have “everything your clients need, and nothing a CMS dosen’t.” GetSimple is XML-based rather than using a MySQL database, and has been created specifically with the needs of small websites in mind. GetSimple is free and takes about 5 minutes to install.
The DesignM.ag job board has undergone some significant changes and been re-launched. If you’re not familiar with our job board, it provides designers and developers with a place to find work (freelance and employment opportunities), and helps companies to find skilled workers. To celebrate the improvements and the re-launch, job postings will be free through the end of January with the use of the promo code “free”. After January the price will be $50 for a 30 day listing, or $65 for a 60 day listing.
If you’re interested in posting a job listing for free, please visit the submission page. If your company has a need to hire designers or developers on a regular basis, please contact us as we can arrange significantly discounted pricing for repeat users.